10 Year Warranty on Asgard metal sheds

10-year Warranty on all Asgard sheds:

• Asgard metal sheds are made from galvanised (weatherproof) steel.
• Asgard rust-resistant storage sheds are supplied with a 10-year Anti-Perforation warranty.
• The anti-perforation warranty covers the repair or replacement of components on which a perforation due to corrosion.
• The anti-perforation warranty is applicable subject to the condition that the Asgard product has been used and maintained in compliance with the following Asgard maintenance instructions:

Asgard metal shed - Lock Warranty:

• All Asgard Euro cylinder locks are covered by a 12-month warranty.  In the event of failure due to a manufacturing fault, the lock will be replaced free of charge.
• The warranty does cover the padlocks as supplied with our Access storage products.  Asgard does not manufacture these padlocks.  In the event of padlock failure, contact us and Asgard will contact the manufacturer on your behalf.
• The Asgard warranty does not cover lock damage caused by a break-in (attempted or successful).  In this instance, replacement parts will be supplied at your cost.
• The Asgard warranty does not cover lock handles which are designed to shear off during an attempted break-in.  Replacement handles will be replaced at your cost.

Asgard Bike Lock & Ground Anchor Warranty:

• Our bike locks and café locks are subject to a 1 year warranty from time of purchase.
• Our Ground anchors have a 2 year guarantee from time of purchase
• Asgard take no responsibility for damage caused by an attempted break in or theft regardless of if the attempt is successful or not.

General Asgard metal shed maintenance:

• Your Asgard shed should be washed down regularly (at least twice a year) with soapy water*.
• Hinges should be lubricated once a year with suitable oil to ensure continued ease of use.
• Locks should be lubricated once a year with suitable oil to ensure continued ease of use.

*  Please note that units will require additional cleaning if situated in coastal locations. We recommend washing your unit at least once a month in such areas,

Failure to carry out basic maintenance will invalidate your warranty.

Scratches or dents:

• Any paint damage (as a result of the unit being knocked, dented, or scratched) should be touched up with exterior touch-up paint immediately, as some rusting may occur if left untreated.
• If you choose to fit a ground anchor.  You MUST treat the fixing point area with a rust inhibitor.

Failure to carry out basic maintenance will invalidate your warranty.

What your Asgard anti-perforation warranty does not cover:

• Damage due to negligence on the part of the user, or failure to observe the manufacturer’s recommendations.
• Corrosion resulting from the fitting of accessories not approved by the manufacturer.
• The consequences of the destruction of anti-perforation protection products by an additional treatment not specified in the maintenance plan.
• Any damages to items inside your Asgard as a result of condensation.

Failure to carry out basic maintenance will invalidate your warranty.

Condensation in your Asgard (metal) shed:

• Asgard units are designed with built-in ventilation holes to minimise the build-up of moisture (condensation) inside the unit. However, in extreme conditions (such as severe frost or heavy snowfall) some condensation may form. 
• Ensure the unit is situated in a well-ventilated area i.e. not tight up against a fence or wall. This increased airflow around the unit will reduce the chance of moisture forming.
• In the event of heavy snowfall, try to brush any thick snow from accessible areas of the roof of the unit.
• In the event of a harsh frost, the lock may stick. Simply pour a little warm (NOT BOILING) water over the handle to release the lock.
• A small amount of water ingress may be experienced at times, usually after exceptionally heavy or driving rain.  Should this occur please check the joints are still sealed nearest to the water ingress and reseal if necessary with a clear all-purpose silicone sealant.
• Failure to comply with these instructions will invalidate the 10-year anti-perforation warranty.
• Asgard accepts no responsibility for loss or damages caused by condensation.

How to reduce condensation in your metal garden shed, motorcycle garage, or bike storage.

Your metal shed in the heat:

Asgard sheds are made from metal.  Metal is a natural conductor of heat, so your shed will become hot in direct sunlight.  Wherever possible you should avoid situating your Asgard shed in direct sunlight if possible.  Asgard accepts no responsibility for loss or damages caused by heat damage.

Replacement parts for your Asgard shed:

If part of your Asgard storage unit fails or develops a fault, please email our sales department with a brief description of the problems and photographs of the item concerned.  

If the component failure is due to a manufacturing fault the replacement part will be supplied free of charge.

If the component failure is due to fair wear and tear or neglect the replacement part will be charged at the current retail price - plus any applicable fitting costs.

If the failed component is a customer serviceable item we will supply the part for the customer to fit.

However, if necessary we will send an engineer to the site to assess the problem.  Any further action will be at the engineer’s discretion.

Please note there is a minimum £100 call-out charge for this service.

Engineer visits will be subject to our standard lead time and in the event of a replacement unit or part, these will also be subject to our standard lead time.

Asgard Returns

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